Darlene has handled all of the financial record keeping and invoicing for my consulting practice for the past 3+ years. I travel a lot and because my customers are mostly in the bio-pharmaceutical industry and must provide detailed documentation to regulatory agencies, I need to be sure my financial records are in tip-top shape. I could not do this without Darlene. I highly recommend her. Darlene is detail-oriented, meticulous and very dogged when it comes down to unsnarling issues. She communicates well — asking questions promptly when I send her unclear requests, ensuring she is meeting my timelines and quickly responding when I have something urgent.